Privacy

At the Nashwaak Music Festival ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share information when you use our website and associated services. This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation in New Brunswick.

‍

1. Information We Collect

We only collect information about you if we have a reason to do so. This typically includes:

Personal Details: Name, email address, phone number, and postal address when you voluntarily provide them (e.g., subscribing to our newsletter or contacting us). When you apply as a volunteer or vendor, we collect your application details through Google Forms.‍
Ticketing Information: When you purchase a ticket, your transaction is processed by our third-party ticketing provider, Eventbrite. We receive confirmation of your purchase and your contact details, but we do not collect or store your full credit card number or payment details. Please refer to Eventbrite's Privacy Policy for more information on how they handle your payment data.
Usage Data: We automatically collect certain technical information about your device and interaction with our site, including IP address, browser type, operating system, and pages visited.

‍

2. Third-Party Integrations

Our website utilizes third-party tools to improve your experience. These include:

Eventbrite Embeds: We embed Eventbrite checkout widgets directly on our website so you can securely purchase tickets. Eventbrite may set cookies and collect data regarding your interaction with their widget.
Google Maps API: We use Google Maps to provide interactive festival maps and location details. Your use of these map features is subject to the Google Privacy Policy and Google Maps Terms of Service.
Google Forms Embed: We utilize Google Forms to securely collect applications for our vendors and volunteers. Data submitted through these forms is stored within our Google Workspace and is subject to Google's Privacy Policy and Terms of Service.

‍

3. How We Use Your Information

We use the collected information for the following purposes:

To process your ticket orders and provide customer support.
To manage vendor and volunteer applications and communicate regarding festival roles.
To send you important updates about the festival (e.g., lineup changes, schedule, weather advisories).
To respond to your general inquiries.
To analyze website traffic and improve the functionality and design of our website.

‍

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data

only in the following circumstances:

Service Providers: With trusted vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing platforms, ticketing partners, Google Workspace).
Legal Compliance: If required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).

‍

5. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

‍

6. Your Rights

You have the right to request access to the personal information we hold about you. You may also request that we correct inaccuracies, or delete your information. To exercise these rights, please contact us here.

Last updated: June 5th, 2026

privacy policy